Voltage and frequency by market
| Market | Supply voltage | Frequency | Specify on the order |
|---|---|---|---|
| United States, Canada | 110–120V | 60Hz | 110V · 60Hz |
| Mexico, Colombia, Chile, Argentina | 110–220V | 60Hz | your site voltage · 60Hz |
| Brazil | 127V / 220V | 60Hz | 110V or 220V · 60Hz |
| Peru | 220V | 60Hz | 220V · 60Hz |
| European Union, United Kingdom | 230V | 50Hz | 220V · 50Hz |
| China, Southeast Asia, India | 220–240V | 50Hz | 220V · 50Hz |
| Middle East, most of Africa | 220–240V | 50Hz | 220V · 50Hz |
| Japan | 100V | 50Hz east / 60Hz west | 110V · 50Hz or 60Hz (confirm region) |
| Australia, New Zealand | 230V | 50Hz | 220V · 50Hz |
What voltage and frequency options are available?
Voltage: 110V or 220V. Frequency: 50Hz or 60Hz. The two are specified independently, so the common combinations are all available — 110V at 60Hz for North America, 220V at 50Hz for Europe and most of Asia, and 220V at 60Hz for Brazil, Peru and other 60Hz markets.
Both settings are fixed at production. Neither is a switch on the machine, and neither can be changed on site without a component change — which is why they belong on the order, not in a later conversation.
Does 50 Hz or 60 Hz actually matter?
Yes, for the parts that are not electronic. A printer contains both: control electronics that tolerate a wide input range, and mains-driven components — heaters, pumps, motors — whose behaviour follows the supply frequency.
A 60Hz motor runs roughly 20% faster than the same motor at 50Hz, and a heater sized for one frequency delivers a different power at the other. Because the frequency changes the hardware, it is ordered together with the voltage rather than resolved afterwards.
Which combination should you order?
Match the two numbers on your site supply. The table above gives the usual pairing per market; the three cases that are most often ordered incorrectly are Brazil and Peru (220V at 60Hz, not 50Hz), Japan (100V, with 50Hz in the east and 60Hz in the west), and the 127V areas inside Mexico and Colombia.
If the site is a new workshop and the supply has not been measured, ask an electrician for the voltage and frequency at the wall before ordering. Guessing costs more than measuring.
What about the plug and the cable?
The plug follows the destination: NEMA 5-15 or 6-15 for North America, CEE 7/7 for most of Europe, AS/NZS 3112 for Australia, and the local standard elsewhere. State the destination country on the order and the plug is matched to it.
Whether the machine arrives with a fitted plug or a bare cable for local termination is worth writing down, because installation conditions differ between workshops.
What to put in the quotation
Three items: supply voltage, grid frequency, and plug type. A quotation that says only "220V" leaves the frequency open — and the frequency is the part that cannot be corrected cheaply after delivery.
Ask for the configuration to appear on the machine nameplate and on the invoice, so the delivered unit can be checked against the order on arrival.